Rules
Benefits of social media: a source-based guide
Benefits of social media, stated as six rules about weak ties, rare needs and reach, with a test for reading any benefit claim you are handed.
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Rules
Rules
Internet communities research: facts, examples and context
Researching internet communities without misreading or exposing them: what the archive strips out, why attention is the hazard, and when to stop.
Rules
Platform timelines risks explained with examples
The six ways platform timelines go wrong, from anachronism to silent correction, each with the rule that prevents it and the harm it does when broken.